Shipping Policy

Nood Shipping Policy

When can I expect to receive my Nood package—are there currently processing or shipping delays?

We always make an effort to deliver your order as quickly and expediently as possible.

Estimated Shipping Time

United States (Standard): 3-7 business days

Where does Nood ship?

Nood currently ships to the 50 states. You may experience longer delivery times when shipping to Hawaii and Alaska.

We are working on bringing Nood everywhere around the globe!

When will my order ship?

Here’s how it works: you order, we process, and then we ship.

Ordering takes a few seconds. Processing takes 1 to 3 business days (and orders placed after 1pm ET are processed the next business day). Then one of our carrier partners picks up your package from our warehouse (i.e. USPS, FedEx, UPS). You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

How long will it take to ship to Alaska, Hawaii?

You might experience a few extra days in shipping timelines. Shipping to these states will take about 14-21 business days.

I'm having problems with the tracking.

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via hello@trynood.com. We can give you the inside info.

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email hello@trynood.com.

Returns

In the event that you'd like to return your device and you are within the 90 Day Money Back Guarantee, please contact hello@trynood.com.